All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Once an order is placed, please contact us at contact@luminahomeandlife.com for assistance. If your order has not been shipped yet, we can change it

Typically, orders are processed and shipped within 1-3 business days.

Shipping Durations:

   - USA: 3-5 business days

   - Canada: 3-5 business days

   - Europe: 3-5 business days

   - Rest of the world: 3-7 business days

Yes, we offer free shipping for each region. Please check the cart to see the current deal on free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Yes, we ship everywhere. Please contact us at contact@luminahomeandlife.com for assistance

Yes, we offer full and partial refunds.

Items must be in their original condition and packaging. Please visit our refund policyfor detailed return instructions.

We offer a 30-day return policy on most items.

Please note that return shipping costs are the customer’s responsibility.

Alternatively, you can request a discounted return shipping label by contacting us, and a $10 fee will be deducted from your refund.